Terms & Conditions

Welcome to Auriga Products FZC

The following document covers the terms and conditions and privacy policy including the cookie policy. 

We are committed to the good lifestyle, health and happiness of our valued customers and have a wide range of lifestyle and fitness products. We are an innovative and technology driven business registered in the UAE with global operations.

We pride ourselves on honourable, open and honest transactions with our customers but occasionally things go wrong and it is important that you understand your rights.

If you wish to contact customer services please call +971-567174055 or via email at trade@aurigaproducts.com. If you need to complain then please write to our postal address, marking your letter for the Attention of Customer Services. 
 

We understand that there is a lot of information to cover in one document so we have tried to help by identifying the some salient points from each section. Please note this selection does not replace the complete document in any way. You must read the below document in its entirety. 


Document sections: 
1. Terms and Conditions including Website Terms of Use 
2. Privacy Policy

Terms and Conditions including Website Terms of Use
 

This document covers the service we provide, the contract between Auriga Products FZC and customers, and details about import duties and liability. 

Points to note: 


1. Auriga Products FZC, is registered at AURIGA PRODUCTS FZC, G1/210D, SM Office, Ajman Free Zone,

Ajman, U.A.E. 

2. An order placed by a customer constitutes an offer to buy a Product subject to acceptance by Auriga Products. This contract only relates to Products in-stock. 

3. To place an Order you must be 18 years of age or over, be accessible by telephone and have a valid email address. You may place an order by: filling in the order form on the Website and clicking on the appropriate submission button. Auriga Products will not accept orders placed in any way other than those listed above. 

4. When you place your order, Auriga Products will send confirmation with an Order Number. Auriga Products will do this via an email. Please note that such an Order Number is supplied for reference purposes only and does not constitute our acceptance of your order. 

5. By placing an order, you make an offer to us to purchase the Products you have selected on these terms and conditions. Auriga Products may or may not accept your offer at our discretion or may reduce the number of Products we accept to deliver to you. However, orders submitted by you are binding on you and cannot be cancelled after order submission. 

6. If Auriga Products accepts your order, we will notify you of our acceptance by issuing an order confirmation. Auriga Products will send your order confirmation to you by e-mail. The order confirmation will be effective as of the date on which the order confirmation is sent to you. If we cannot accept your order, we will attempt to contact you by email or telephone.

7. Please note that the on-screen display of the colours, designs, products may differ from the actual appearance or size of products offered on the Website. 

8. Auriga Products will deliver the Products to the delivery address you have specified in the order form and in accordance with the delivery option you have chosen. In the event you order various Products to be delivered to different addresses, you will need to submit a separate order for each delivery address. Any delivery or shipment dates given by Auriga Products are best estimates only and Auriga Products shall not be liable for any loss, damage, costs or expenses for failure to deliver in accordance with the delivery or shipment dates given. In the event that any of the Products ordered are out of stock, this may mean the whole order is delayed. If so, an estimate of the delay will be given by e-mail but delivery shall in any case be made within thirty (30) days as of the date indicated on the order confirmation by Auriga Products. 

9. Title to and risk of loss in your Products will pass to you on delivery of the Products. 

10. All prices are in AED. Prices shall be those prices published on this Website at the time you submit your order. The prices published on the Website are inclusive of Taxes where applicable but may be exclusive of shipping costs, which are for your account. These costs will be calculated separately as applicable and specified on the order form and added to the total price of the order. The total price stated on the order form you submit shall be the total amount payable by you for the products including shipping. 

11. If, by mistake, we have under priced a product, we will not be liable to supply that product to you at the stated price, provided that we notify you before we despatch the product to you. In those circumstances, we reserve the right to cancel your order. In the event we cancel your order, we will give you a full refund on any amount already paid for that product in accordance with our return and refund policy. 

12. Delivery costs, where applicable, are payable by you as indicated on your order confirmation. 

13. You may pay for your Products by the methods of payment as may be displayed at the Website checkout. You must pay in the currency as indicated on your invoice. 

14. If you are paying by credit or debit card, then you must supply your credit or debit card details when you place your Order. Auriga Products will not supply the Products to you until your credit or debit card issuer has authorised the use of your card for payment of the Products ordered. If Auriga Products does not receive such authorisation we shall inform you accordingly. Auriga Products reserves the right to verify the identity of the credit or debit card holder by requesting appropriate documentation. 

15. Any liability is strictly limited to the purchase price of that Product. We also warrant that the Product will be of satisfactory quality. 

16. You may return the Product to Auriga Products or cancel the entitlement to services and obtain a refund of the price of the returned Product provided that you contact us within the stipulated working days for refunds and returns as mentioned within each product promotion, from the day after the goods are delivered. Although you will have to pay the cost of returns, the refund will include the full value of both the product and the original delivery cost. If a product is sold as part of a product combination (bundle) in which other products are offered for free or at a discount compared to their normal price, the bundled product must at Auriga Products request be returned with the product purchased. Auriga Products reserves the right to raise an invoice in respect of any free or discounted bundles product not so returned. Opened boxes and used products may not be accepted back and/or may not attract a full refund. The exact decision will depend on the product and other details and shall be communicated to you on a case to case basis.

17. Auriga Products will not be liable where we fail to perform on a contract due to events outside our own control due to a Force Majeure Event. 

18. The complete terms and conditions document below and any other documents referenced represent the entire agreement between you and us. 

19. We have the right to revise and amend these terms and conditions from time to time. 

20. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on www.aurigaproducts.com; (or subdomains thereof) without written permission from us. 

21. Our Products are not intended to treat, cure or prevent any disease, nor is the information supplied in our magazine/catalogue or other promotional material intended to replace the individual advice available from your own doctor. 

23. All website content is protected by copyright. 

24. You are prohibited from modifying or interrupting the normal functioning of the website. 

25. We are not responsible for content contained within sites we may link to.

Terms and Conditions including Website Terms of Use

This page (together with the documents referred to on it) tells you the terms and conditions on which Auriga Products FZC ("we" or "us") supply to you any of the Products ("Products") listed on our websites www.aurigaproducts.com; ("our Site") or ordered via our contact centre or by mail. 

Please read these terms and conditions carefully before ordering any Products from us. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions. 

You should print a copy of these terms and conditions for future reference.

 

1.     INFORMATION ABOUT US 

Auriga Products FZC is registered at AURIGA PRODUCTS FZC, G1/210D, SM Office, Ajman Free Zone,

Ajman, U.A.E. 

Our Site is a website operated by us. 

2. PRIVACY POLICY 

Our policy covering the processing of customers data is set out in our Privacy Policy which forms part of our terms and conditions. 

3. YOUR STATUS 

By placing an order through our Site, you warrant that: 

3.1.1 You are legally capable of entering into binding contracts; and 

3.1.2 You are at least 18 years old.

4. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US 

4.1 An order placed by a customer constitutes an offer to buy a Product subject to acceptance by Auriga Products. This contract only relates to Products in-stock. 

4.2 You may place an order by: filling in the order form on the Website and clicking on the appropriate submission button. Auriga Products will not accept orders placed in any way other than those listed above. 

4.3 When you place your order, Auriga Products will send confirmation with an Order Number. Auriga Products will do this via an email. Please note that such an Order Number is supplied for reference purposes only and does not constitute our acceptance of your order. 

4.4 By placing an order, you make an offer to us to purchase the Products you have selected on these terms and conditions. Auriga Products may or may not accept your offer at our discretion or may reduce the number of Products we accept to deliver to you. However, orders submitted by you are binding on you and cannot be cancelled after order submission. 

4.5 If Auriga Products accepts your order, we will notify you of our acceptance by issuing an order confirmation. Auriga Products will send your order confirmation to you by e-mail. The order confirmation will be effective as of the date on which the order confirmation is sent to you. If we cannot accept your order, we will attempt to contact you by email or telephone or post. 

4.6 Please note that the on-screen display of the colours, designs, products may differ from the actual appearance or size of products offered on the Website.

6. AVAILABILITY AND DELIVERY 

5.1 You acknowledge and agree that it is your responsibility to arrange for a courier to deliver the Products to you. 

5.2 Auriga Products is willing on your invitation and as your agent to instruct the relevant courier or delivery service provider, to deliver the relevant Products on your behalf for the prices set out below ("Delivery Rate"). By placing an order with Auriga Product you agree that you take up this option. 

Delivery Rates are as mentioned on our website against each product(s) or offers.

Auriga Products will (unless you instruct us otherwise) collect payment of the Delivery Rate from you, and as your agent pay such amount to the relevant delivery partner or courier service (as appropriate). 

Any liability in connection with such delivery shall be between the relevant delivery partner or courier service (as appropriate) and you, and shall not involve Auriga Products. 

5.3 Delivery of an order will be within 14 days. 

5.4 Auriga Products will deliver the Products to the delivery address you have specified in the order form and in accordance with the delivery option you have chosen. In the event you order various Products to be delivered to different addresses, you will need to submit a separate order for each delivery address. Any delivery or shipment dates given by Auriga Products are best estimates only and Auriga Products shall not be liable for any loss, damage, costs or expenses for failure to deliver in accordance with the delivery or shipment dates given. In the event that any of the Products ordered are out of stock, this may mean the whole order is delayed. If so, an estimate of the delay will be given by e-mail but delivery shall in any case be made within thirty (30) days as of the date indicated on the order confirmation by Auriga Products.

6. RISK AND TITLE 

6.1 Title to and risk of loss in your Products will pass to you on delivery of the Products.

7. PRICE AND PAYMENT 

7.1 All prices are in AED. Prices shall be those prices published on this Website at the time you submit your order. The prices published on the Website are inclusive of Taxes where applicable but may be exclusive of shipping costs, which are for your account. These costs will be calculated separately as applicable and specified on the order form and added to the total price of the order. The total price stated on the order form you submit shall be the total amount payable by you for the products including shipping. 

7.2 If, by mistake, we have under priced a product, we will not be liable to supply that product to you at the stated price, provided that we notify you before we despatch the product to you. In those circumstances, we reserve the right to cancel your order. In the event we cancel your order, we will give you a full refund on any amount already paid for that product in accordance with our return and refund policy. 

7.3 Delivery costs, where applicable, are payable by you as indicated on your order confirmation. 

7.4 You may pay for your Products by the methods of payment as may be displayed at the Website checkout. You must pay in the currency as indicated on your invoice. 

7.5 If you are paying by credit or debit card, then you must supply your credit or debit card details when you place your Order. Auriga Products will not supply the Products to you until your credit or debit card issuer has authorised the use of your card for payment of the Products and ordered. If Auriga Products does not receive such authorisation we shall inform you accordingly. Auriga Products reserves the right to verify the identity of the credit or debit card holder by requesting appropriate documentation.

8. OUR REFUNDS POLICY 

8.1 You may return the Product to Auriga Products or cancel the entitlement to services and obtain a refund of the price of the returned Product provided that you contact us within thirty (30) days from the day after the goods are delivered. The refund will include the full value of the product and the original delivery charge. If a product is sold as part of a product combination (bundle) in which other products are offered for free or at a discount compared to their normal price, the bundled product must at Auriga Products request be returned with the product purchased. Auriga Products reserves the right to raise an invoice in respect of any free or discounted bundles product not so returned. 
 

8.2 To cancel an order you just need to let us know; either by completing the on-line form found at emailing us at trade@aurigaproducts.com or call our Customer Contact Team by telephone on +44 203 0260738. If you are emailing us, please include details of your order to help us identify it with the Subject line Cancel Order (Order No.). If you are returning a product please email or call our Customer Services Team. Products returned by you for any reason will be refunded in full as part of our no-quibble guarantee. You must return the product to us and it is essential that you include a copy of the original invoice so that a refund can be processed. 

8.3 The amount we will refund to you will be the price you paid for the Product(s). 

8.4 When you return Products to us (for instance, because you have cancelled the Contract between us, or have notified us in accordance with clause 14 that you do not agree to any change in these terms and conditions or in any of our policies, or because you claim that the Product is defective, we will notify you of your refund via e-mail within a reasonable period of time. We will refund any money received from you for the Products using the same method originally used by you to pay for the Products. We will process the refund due to you as soon as possible and, in any event, within 14 days after the day on which we receive the Product back from you (or if earlier, 14 days after the day on which you provide us with evidence that you have sent the Product back to us). If you have not received the Product from us at the time of cancellation, we will refund you within 14 days after you inform us of your decision to cancel the Contract.

9. OUR LIABILITY 

9.1 We warrant to you that any Product purchased from us through our Site is of satisfactory quality. We are under a legal duty to supply Products to consumers that are in conformity with the Contract and will be liable for any defective goods as required by law. 

9.2 Our liability in connection with any Product purchased through our Site is strictly limited to the purchase price of that Product. 

9.3 We accept no liability for any loss or damage caused by us or our employees or agents: 

9.3.1 where there is no breach of a legal duty of care to you by us or by any of our employees or agents; 

9.3.2 where such loss or damage is not a reasonably foreseeable result of any such breach; 

9.3.3 for any increase in loss or damage resulting from breach by you of any terms of this contract.

10. IMPORT DUTIES AND TAXES 

10.1 For Products delivered to a final destination outside the UAE, the Products may be subject to import duties and taxes which will be levied when the Products reach the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. 

10.2 Please also note that you must comply with all applicable laws and regulations of the country into which you import the Products. We will not be liable for any breach by you of any such laws. 

11. WRITTEN COMMUNICATIONS 

11.1 Applicable laws require that some of the information or communications we send to you should be in writing. When using our Site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights. 

11.2 Where appropriate, Auriga Products or associated brands and companies reserve the right to send you electronic service communications related to your purchase where you have opted out of marketing communications.

12. AURIGA PRODUCTS WEBSITE – TERMS OF USAGE 

These terms and conditions also set forth the legally binding terms for your use of our website www.aurigaproducts.com; (our "Site"). Only private individuals aged 18 years or over are permitted to use the Site. By using the Site you agree to be bound by these terms and conditions of use. If you do not agree with these terms and conditions of use, you should leave the Site immediately. 

Auriga Products aims to provide up to date and accurate information on its website. However there can be no guarantee as to the accuracy of the information on the Site. 

Our Privacy Policy sets out how we intend to collect and use any personal information on this Site. "Personal information" as used here and in our Privacy Policy means information relating to you as an individual such as name, address and contact details. By becoming a registered user or using this Site, you are agreeing to the terms of this Policy and consent to the processing of personal information as described; if you do not agree with any of these terms, you should not become a registered user and should cease using the Site immediately. We will assume that you accept our Privacy Policy if you use this Site. We reserve the right to change this policy at any time by amending the Site content. Your continued use of the Site will be deemed to be acceptance of these changes. 

Your data or information generated from the usage of our Site may be transferred, sold or assigned to another third party as the result of a sale, transfer of business, merger, reorganisation, liquidation or change in control. 

The name Auriga Products referred to in this section – Website – terms of usage should be read as referring to legal entity companies and brands which are subsidiaries or sub-subsidiaries of Auriga Products, through which trading is conducted or services are supplied.

12.1 Modification 

We may modify these terms and conditions of use from time to time and such modification shall be effective upon posting on the Site. By continuing to use the Site, you agree to be bound by these terms and conditions as amended.

12.2 Proprietary rights in content on the website 

12.2.1 The Site contains content owned by us ("Content"). The Content is protected by copyright, trademark, patent, trade secret and other laws and we retain all rights in the Content and the Site. We hereby grant you a limited, revocable, non-sub licensable license to retrieve and display the Content (excluding any software code) solely for your personal, non-commercial use to the extent necessary to view the Site and place orders via the Site. You may retrieve and display the content of www.aurigaproducts.com; on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or Content on www.aurigaproducts.com; without prior written permission from Auriga Products. You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us or for which we may become liable for (including but not limited to), all damages awarded against us under any judgment by a court of competent jurisdiction and all settlement sums paid by us as a result of any settlement agreed by us arising out of or in connection with:

  • any claim by any third party that the use of www.aurigaproducts.com; by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice; 
  • any claim by any third party that the use of www.aurigaproducts.com; by you infringes that third party's copyright or other intellectual property rights of whatever nature; 
  • any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of www.yourlifestyle.in; by you; or 
  • other than claims arising from the use by you of the Site to order Product(s) in the normal manner.

12.2.2 The Site also contains content owned by other licensors to us ("Third Party Content"). You may not unless and to the extent otherwise specifically authorised by us copy, modify, translate, publish, reproduce, commercially exploit, broadcast, transmit, distribute, perform, display or sell any content appearing on or through the Site. You may retrieve and display content from the Site on a computer screen, print a single copy of individual pages on paper, and store such pages in electronic form for your personal non-commercial use to the extent necessary to view the Site and make reasonable use of the Site.‚Äč

12.3. Content/Activity Prohibited 

The following is a partial list of the kind of activity that is illegal or prohibited on the Site. We reserve the right to investigate and take appropriate legal action against anyone who, in our opinion, violates this provision, including without limitation, reporting such person to law enforcement authorities. Prohibited activity includes, but is not limited to: 

12.3.1 Criminal activity or any tortious act or civil wrong, pornography, incitement to racial hatred, incitement to terrorism, fraud, posting obscene material, drug dealing, harassment, stalking, spamming, sending of viruses or other harmful files, copyright infringement, trade mark infringement, breach of confidence or theft of trade secrets; 

13.3.2 Covering or obscuring the banner advertisements on any page on the Site via HTML/CSS or any other means; 

12.3.3 Any automated use of the system such as using scripts to perform automated operations; 

12.3.4 Interfering with, disrupting or creating an undue burden on the Site or the networks or services connected to the Site; 

12.3.5 Attempting to impersonate another user or person; 

12.3.6 Using the account or password of another user at any time or disclosing your password to any third party or permitting any third party to access your account; 

12.3.7 Using any information obtained from the Site to harass, abuse, or harm another person; 

12.3.8 Using the Site in a manner inconsistent with any and all applicable laws and regulations; 

12.3.9 Modifying, accessing or making available data stored on a computer device which you have accessed through our network, when either the owner of the data, computer or device has taken steps to prevent you from doing this or the owner has expressed a wish that you do not do this; 

12.3.10 Making available or uploading files that contain software or other material, data or information not owned or licensed to you or collecting information about others (e.g. names/addresses) without their prior consent; 

12.3.11 Gaining unauthorised access to other computer systems; 

12.3.12 Breaching any laws concerning the use of public communication networks; 

12.3.13 Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner; 

12.3.14 Making available, uploading and distributing by any means any material or files that contain any viruses, bugs, corrupt data, "Trojans", "worms" or any other harmful software; 

12.3.15 Falsifying the true ownership of software or other material or information contained in files made available via the Site; or 

12.3.16 Obtaining or attempting to obtain unauthorised access, through whatever means, to the Site or computer systems or areas of our or any of our partners' networks which are identified as restricted; 

12.3.17 Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material; 

12.3.18 Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice; 

12.3.19 Interfering with any other person's use or enjoyment of www.aurigaproducts.com; or 

12.3.20 Interfering or disrupting networks or websites connected to www.aurigaproducts.com;

12.4 Disclaimers 

The Site may contain links to other websites but we are not responsible for the content, accuracy or opinions expressed on such websites, and such websites are in no way investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked website on the Site does not imply approval or endorsement of the linked website by us. When you access these third party sites, you do so at your own risk. We take no responsibility for third party advertisements which are posted on the Site, nor do we take any responsibility for the goods provided by its advertisers. We accept no responsibility for any error, omission, interruption, deletion, corruption, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alteration of, any content provided through the Site. We are not responsible for any problems or technical malfunction of any telephone network or lines, electronic networks, computer online systems, servers or providers, computer equipment, software, failure of any email or players due to technical problems or traffic congestion on the Internet or on the Site or combination thereof, including any injury or damage to users or to any person's computer related to, or resulting from, participation or downloading materials in connection with the Site. Under no circumstances shall we be responsible for any loss or damage resulting from use of the Site, from any content posted on or through the Site, or from the conduct of any users of the Site, whether online or offline. The Site is provided "AS-IS" and as available and we make no representations or warranties of any kind as to the Site or the content thereof, including without limitation, as to availability of the Site for access and use. Also your access to the Site may occasionally be suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities. We will attempt to limit the frequency and duration of any such suspension or restriction. In particular we expressly disclaim all warranties of fitness for a particular purpose, accuracy, completeness or non-infringement. We cannot guarantee and do not promise any specific results from use of the Site.

12.5 Indemnity 

You agree to indemnify and hold us, our subsidiaries, and affiliates, and our respective officers, agents, partners and employees, harmless from any loss, liability, demand, claim or legal proceedings brought or threatened, including expenses of any character suffered or incurred arising out of your use of the Site in violation of these terms and conditions and/or arising from your use of or conduct on the Site and/or a breach of these terms and conditions. 

13. NOTICES 

All notices given by you to us must be given to Auriga Products FZC  at the registered address or trade@aurigaproducts.com. We may give notice to you at either the e-mail or postal address you provided to us when placing an order. Notice will be deemed to have been received and properly served immediately when posted on our Site, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a trade@aurigaproducts.com  letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee. 

14. TRANSFER OF RIGHTS AND OBLIGATIONS

14.1 The Contract is binding on you and us and on our respective successors and assigns. 

14.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. 

14.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract. 

15. EVENTS OUTSIDE OUR CONTROL 

15.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control ("Force Majeure Event"). 

15.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following: 

15.2.1 Strikes, lock-outs or other industrial action. 

15.2.2 Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war. 

15.2.3 Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster or circumstances beyond our control. 

15.2.4 Impossibility of the use of public or private telecommunications networks. 

15.2.5 The acts, decrees, legislation, regulations or restrictions of any government. 

15.2.6 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

16. WAIVER 

16.1 If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. 

16.2 A waiver by us of any default shall not constitute a waiver of any subsequent default. 

16.3 No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with paragraph 12 above. 

17. ENTIRE AGREEMENT 

17.1 These terms and conditions and any document expressly referred to therein represent the entire agreement between you and us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing. 

17.2 You and we each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions. 

17.3 Neither you nor us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of a Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these terms and conditions. 

17.4 The headings in these terms and conditions are for convenience only and have no legal or contractual effect. These terms and conditions operate to the fullest extent permissible by law. 

17.5 If any provision of these terms and conditions is found to be unlawful, void or unenforceable, that provision is deemed severable from these terms and conditions and does not affect the validity and enforceability of any remaining provisions. 

 18. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS 

18.1 We have the right to revise and amend these terms and conditions from time to time. 

18.2 You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we sell you the Products (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products). 

19. LAW AND JURISDICTION 

Contracts for the purchase of Products through our Site will be governed by UAE law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of UAE. 

20. MEDICAL 

Our Products are not intended to treat, cure or prevent any disease, nor is the information supplied in our websites or other promotional material intended to replace the individual advice available from your own doctor. If you have a recurring health problem that worries you, always tell your GP. If you are taking a prescription medicine, please consult your doctor or healthcare professional before taking our Products. If you experience an adverse reaction, stop taking our Products and seek medical advice.